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Duane Ellis is General Manager of the JAA

By February 1, 2011No Comments
Duane Ellis, former Operations Manager of the Jamaica Automobile Association (JAA), has been appointed General Manager of the motor club, a subsidiary of the Jamaica National Building Society (JNBS), effective August 1.

Mr. Ellis holds a Diploma in Education from The Mico University College; and a Certificate in Finance for Non-Financial Managers from the Mona School of Business. He recently completed a programme in Business Management and Development administered by Harvard University, in the United States of America.

The new JAA General Manager has also participated in international conferences and workshops, such as the Clean Fleet Management Training Seminar in Santiago, Chile in 2009; and, recently, he was a presenter on that same subject at the FIA Conference Week in Como, Italy in May of this year.    

In making the announcement, Earl Jarrett, Chairman of the JAA Board of Directors, said that Mr. Ellis, who guided the JAA’s road recovery and expansion of its fleet management, will be responsible for forging new directions in the motor club’s business operations and development.

“Mr. Ellis brings several years of experience in the automotive industry, with special expertise in auto repairs, to the position of General Manger; and, he has a keen understanding of the operations of Automobile Associations internationally, and is member of the NAFA Fleet Management Association,” Mr. Jarrett stated.

The Director of the Association’s Board also commended JN Business Development and Research Executive, Emile Spence, who supervised the operations of the JAA in recent months; implementing an aggressive new membership drive, as well as upgrading the motor club’s website, which can now facilitate new applications and renewal of membership, online.

“The Association is now poised to offer new services, and respond to its expanding member base, with dispatch,” Mr. Jarrett affirmed.
Mr. Ellis, a professional trainer, certified in light duty towing and recovery, as well as automotive lockout services, joined the JN Group in 2005. He was appointed Operations Manager of the JAA in October 2006, and since then has managed the JAA’s automotive services, information systems and client services.  

During his tenure as Operations Manager, Mr. Ellis was instrumental in enhancing the motor club’s fleet management business; and, carried out research and training of the technical staff in collaboration with the American Automobile Association (AAA).
The newly appointed General Manager has also conceptualized and established the recently implemented Approved Auto Repairer (AAR) programme, aimed at raising and setting new maintenance standards for service delivery in the auto repairs sector.